Please note that all Special Requests are subject to availability and additional charges may apply.Only a customer who has booked through Booking.com and stayed at the property in question can write a review. Good quality hotel with an excellent gin bar in the lobby. You'll receive an email as soon as the property answers your question. “An indoor swimming pool in the city is a great way to refresh.”
You can only leave a review within 28 days after check-out. Great for Two Travelers. Service is disappointing, no response to complaints about construction workers at the hotel wakening me upThe 16th of July 2020 we headed back home from our vacation and had been driving through Germany for 1 day. Guests have the option to cancel any cleaning services for their accommodation during their stay Best regards and take good care of yourselfs Hotel Palace BerlinStaff could have been nicer, but all in all we had an agreeable stay at the Hotel Palace during our short break in Berlin. Start the day at our breakfast restaurant Subscribe to our newsletter and do not miss any offers or culinary events!

That's how we know our reviews come from real guests who have stayed at the property.When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.After their trip, guests tell us about their stay. The capacity of the pool and fitness area was limited according to hygienic measures. Though I wasn’t satisfied with the bathroom which seems a little outdated for a five star hotel. Guests are welcome to use a free internet computer in the lobby.Breakfast is served daily at Bon Dia. I will definitely be staying here again if I ever come back to Berlin. If you would like to booking connecting door rooms it´s necessary to book the Business Deluxe category. Book Hotel Palace Berlin, Berlin on Tripadvisor: See 2,836 traveler reviews, 1,776 candid photos, and great deals for Hotel Palace Berlin, ranked #32 of 636 hotels in Berlin and rated 4.5 of 5 at Tripadvisor. “Lovely clean large rooms. The day after (18th of July) we wrote a mail to the Hotel Palace Berlin again, requesting an answer or solution as promised. Easily accessible by public transportation. We chose Hotel Palace Berlin and booked two rooms as all family rooms was occupied. Use of cleaning chemicals that are effective against coronavirus

The two are connected and have a water temperature of approximately 29°C. If your plans change, you can cancel free of charge until free cancellation expires. Travel might only be permitted for certain purposes, and touristic travel in particular may not be allowed. As well I am more than sorry that no one took the chance to answer to your E-Mails to get in touch with you directly after your departure.

Questions and answers should be property- or room-related. Staff follow all safety protocols as directed by local authorities Screens or physical barriers between staff and guests in appropriate areas Issues concerning Booking.com’s services should be directed to our Customer Service or Accommodation Service teams. Nice room and comfortable size for two people. I visited the reception to express my complaint and I got the message from the employees that they were very sorry about it and excused many times that normally the construction workers would give a 'heads-up' before starting the construction work.
Please try again. Friendly and helpful staff. Hotel location is amazing! All we ask is that you follow a few simple guidelines.We believe review contributions and property responses will highlight a wide range of opinions and experiences, which is critical in helping guests make informed decisions about where to stay.Contributions to Booking.com are a reflection of the dedication of our guests and properties, so we treat them with the utmost respect.Whether negative or positive, we'll post every comment in full, as quickly as possible, after it's moderated to comply with Booking.com guidelines.

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